How Flat Rate Pricing Benefits Customers
Flat
rate pricing benefits customers in many ways that using
time and material pricing cannot.
With
time and material pricing customers do not know the cost upfront
so this leads to muchcustomer stress.
It
also leads to possible budget problems due to approving a repair before knowing
the total cost and then being surprised by a high bill they cannot
pay. Flat rate pricing solves these problems for thecustomer.
Customers are not penalized for
technicians that are not very experienced when a contractorcharges them flat rate.
When
using time and material pricing the more inexperienced a
technician is the longer the job takes and the more money it costs the customer. This is very
unfair to the customer. Watching a technician plug along on a job while the
money is adding up is very stressful to the customer.
Another benefit to
the customer when using flat ratepricing is they know they are
being charged the same amount for a specific repair as everyone else. No more
thinking about the technician charging them as much as he can because the price is
in the book.
