How Flat Rate Pricing Benefits Technicians
Flat
rate pricing benefits technicians in more ways than time and
material pricing does.
No technician wants to deal with an
unhappy customer because the job price was higher than expected when using time
and material.
No technician likes the hassle of writing
down tons of stuff on the service ticket. It is much less administrative work
for them to use flat rate pricing.
No
technician likes the hassle of dealing with customers who can’t pay because the
repair cost more than expected.
No
technician likes a customer breathing down their neck asking how much longer is
it going to take meaning how much more is the job going to cost in
labor.
No
technician likes to answer questions like “How long have you been doing this
type of work?” meaning are they going to have to pay for the technician to
learn on their job?
No technician likes hearing “That’s not what you
charged my neighbor for that job.” With flat rate everyone pays the same.
